Last updated: March 2026

Thank you for shopping with foundry biotics™. We are committed to providing a smooth and reliable delivery experience for our customers. Please review the information below regarding shipping, delivery times, and returns.

Shipping & Delivery

Shipping Locations

We currently ship orders exclusively within the following countries:

• United States

• Canada

At this time, we do not ship to other international destinations.

Free Shipping

We offer free standard shipping on all orders within the United States and Canada.

No minimum purchase is required unless otherwise stated on the website.

Order Processing Time

Orders are typically processed within [1–3 business days] after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Estimated Delivery Times

Delivery times may vary depending on your location and shipping carrier.

Typical delivery estimates:

• United States: [3–7 business days]

• Canada: [5–10 business days]

Please note that delivery timelines are estimates and may be affected by factors such as weather conditions, customs processing, or carrier delays.

Shipping Carriers

We partner with trusted logistics providers to ensure reliable delivery of your order.

Customs & Import Duties (Canada)

Orders shipped to Canada may be subject to customs fees, duties, or taxes depending on local regulations.

These charges, if applicable, are the responsibility of the customer.

Order Issues

Incorrect or Damaged Orders

If you receive a damaged item or an incorrect product, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the product and packaging

• A brief description of the issue

We will review the request and arrange a replacement or refund where appropriate.

Returns & Refunds

Due to the nature of health and dietary supplement products, we only accept returns under the following conditions:

Eligible Returns

Returns may be accepted if:

• The item arrived damaged

• The wrong product was shipped

• The product is unopened and unused

Return requests must be submitted within 14 days of receiving your order.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns for:

• Opened supplements

• Used products

• Products returned without original packaging

Return Requests

If you believe your order qualifies for a return or refund, please contact our support team with your order number and details about the issue.

Our team will review your request and provide further assistance if the return is approved.